It will also open up discussion for the future directions and trends in digital transformation in today’s ubiquitous virtual environment challenged by pandemic “new normal”. It will cover areas including, but not limited to IT infrastructure in cultural and educational institutions; digitalisation and digital collections; web and social networks; e-catalogues; other applications and technologies used in cultural and educational institutions (e.g. AR, VR, learning apps); professional development in the digital era; and social consequences of digital transformation.